Slack alerts
Slack alerts post AnswerScout updates straight into a channel — so your team sees when a run finishes, your score drops, or a competitor pulls ahead, without logging into the app.
Slack alerts and webhooks are available on Growth and higher (Growth, Growth & More, Pro), under Settings → Notifications.
Setting it up
- In Slack, create an Incoming Webhook for the channel you want alerts in,
and copy its URL (it starts with
https://hooks.slack.com/). - In AnswerScout, go to Settings → Notifications and add a Slack channel.
- Paste the Slack webhook URL.
- Choose which events should post to that channel.
- Use Send test to confirm a message lands in Slack.
You can connect up to five Slack channels per account — for example, one for all runs and another that only pings on score drops.
What gets posted
The same run events you can subscribe to for webhooks are available for Slack:
- Run completed — a daily run finished, with your latest score.
- Score dropped — your visibility score fell by a meaningful amount.
- Competitor overtake — a competitor crossed above you.
- Dropped from the top — a prompt where you led has slipped out of the lead.
Pick the events per channel so each channel only gets the noise level you want.
Tips
- Route score drops and competitor overtakes to a channel your team actually watches — those are the alerts worth acting on quickly.
- Send run completed to a quieter channel if you just want a daily heartbeat.
Last updated on